• Job Tracking ID: 512785-601526
    • Job Location: Appleton, WI
    • Job Level: Entry Level (less than 2 years)
    • Job Type: Part-Time/Regular
    • Date Updated: December 14, 2017
    • Years of Experience: Up to 2 Years
    • Starting Date: January 8, 2018
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Job Description:

POSITION: Part-Time Human Resources Assistant

CLASSIFICATION: Non-exempt GRADE: 7 ($11.50 - $14 per hour)

REPORTS TO: Human Resources Generalist 


Provide data entry and clerical support to the HR, Payroll and Business Service areas in addition to being responsible for providing ‘back-up’ customer service to all callers and walk-in guests, as well as administrative and retail duties as needed. 


  1. Perform general office/clerical support duties, i.e. word processing, data entry, filing, copying, collating and mailing.
  2. Creating and posting job descriptions, maintaining applicant files, screening and interviewing applicants, creating new hire packets and orientation materials for permanent, temporary and seasonal staff. Prepare EEO and other GSUSA reports.
  3. Maintain HR Online staff demographics, PTO and PTO reports, skills/training/education and create HR Online reports as needed by maintaining HRIS
  4. Assist with tracking development plans for staff.  Assist in preparation of trainings and assist with presentation of material. Evaluate trainings.
  5. Maintain current and inactive paper and electronic files including boxing and destroying files per the retention guidelines.
  6. Maintain workers compensation files, create new reports/claims, and complete OSHA paperwork.
  7. Researching and updating policies as needed.
  8. Assist with the employee benefit program, including annual review and on-going maintenance and terminations.
  9. Support council functions through promotion of council sponsored activities. Promote the Girl Scout culture of philanthropy by cultivating and building relationships with donors.
  10. Supports functions of a multi-channel service center.
  11. Answers incoming calls/requests; engages in problem-solving and provides solutions; manages and responds appropriately to all inquiries including but not limited to email, phone and walk-in customers. 
  12. Maintains a customer-centric environment in public areas of council facilities.
  13. Provides backup support to all customer care and retail specialists.

Experience and Skills:

Competencies and areas of expertise may include:

  • Self-management and Confidence – An initiative-taker who can work independently with minimal oversight; continually reassessing own skills and identifying areas for improvement; adaptable, organized, and attentive to detail.
  • Active Listening – Skillfully uses active listening techniques to create dialogue and build relationships with potential new members, volunteers, staff and communities.
  • Oral and Written Communication abilities (i.e. In person, verbal, written, and/or phone); expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
  • Interpersonal Relations - Establishes rapport with others at all organizational levels; respects others; considers and responds to the needs, feelings, and capabilities of others; establishes and maintains an open dialogue with others; has demonstrated ability to market the Girl Scout value proposition through a variety of communication venues, with particular emphasis on in person communication in one-to-one, small group, and large group settings. 
  • Networking - Maintains and fosters contacts inside and/or outside the council to gather information, receive support, and solve problems; actively maintains a presence in Girl Scout activities, professional and community organizations, and in the workplace; builds new relationships and collaborations with community members (for example, vendors and business partners) to help address Girl Scouting goals, promote visibility, and cultivate membership.
  • Excellent technical computer skills in Microsoft Office including Word, Excel, Outlook, customer relationship management systems, and social networking


  • High school diploma required and relevant experience.  At least an Associate’s degree in Human Resources Preferred
  • Excellent time management skills; ability to take initiative to solve problems and work with a minimum of supervision and to function as a member of a team.
  • Demonstrated proficiency with word processing, spreadsheets and database management including creating documents.
  • Experience with recruiting and/or public speaking preferred.
  • Exercise independent judgment and discretion when handling potentially confidential or sensitive matters.
  • Accurate, organized, and detail-oriented, with ability to work under pressure and shift priorities in response to changing needs.
  • Valid driver’s license, good driving record and reliable transportation.
  • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The employee is required to sit for long periods. 

* Girl Scouts of the Northwestern Great Lakes, Inc. requires membership in the Girl Scouts.



Organizational Culture

Girl Scouts is an organization with a solid history and a growing future. To work with GSNWGL means reaching your full potential in a dynamic and diverse environment. We value flexibility, teamwork, and a strong work ethic. With our large geography, we communicate in person and through phone, computer, and video conference technology.