Job Title: Membership Recruiting Specialist
Reports to: Membership Engagement Manager
Classification: Exempt, Full-time
Salary Grade: Scale starts at $32,700/year
The Membership Recruiting Specialist is part of a larger cross-functional team providing customer care and ensuring the strength of the Girl Scout Movement by developing and executing effective recruiting strategies to increase awareness and participation in Girl Scouting through a variety of in person meetings, presentations, and networking opportunities with community organizations, corporations, schools, educators, faith-based intuitions and other community constituents. She/he is responsible for securing girl and adult volunteer participation and community partnerships through community cultivation, lead generation, and follow-up.
This position will primarily serve the Appleton and Neenah-Menasha communities, but will also include areas throughout the Fox Valley and surrounding areas.
Essential Duties and Responsibilities
- Deliver fun, interactive presentations about Girl Scouting for elementary age girls to encourage them to join
-Deliver engaging, informative presentations for adults to encourage them to become volunteers.
- Work with parents and families to share information about Girl Scouts, and help them get their daughter involved.
-Network with schools and community partners to develop partnerships and promote Girl Scouting to their participants.
-Develop new, creative strategies for promoting Girl Scout membership and volunteerism and adding new members.
-Create flyers, displays, and informational materials
- Lead Girl Scout programming at community sites, such as badge earning, science programming, and more.
-Support Girl Scouts, families and volunteers in their membership experience.
Competencies and areas of expertise may include:
- Self-management and Confidence - An initiative-taker who can work independently with minimal oversight; continually reassessing own skills and identifying areas for improvement; adaptable, organized, and attentive to detail.
- Active Listening - Skillfully uses active listening techniques to create dialogue and build relationships with potential new members, volunteers, staff and communities.
- Sales Ambition and Drive - Understands the sales process and management of leads. Sets ambitious goals and energetically and confidently drives to achieve those goals. Recognizes opportunities to "close" and has demonstrated ability to ask for the business/customer transaction. A self-starter who can work independently with minimal oversight and take initiative; is flexible, adaptable, self-managed, organized, and has a strong attention to detail.
- Oral and Written Communication abilities (i.e. In person, verbal, written, and/or phone); expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
- Interpersonal Relations - Establishes rapport with others at all organizational levels; respects others; considers and responds to the needs, feelings, and capabilities of others; establishes and maintains an open dialogue with others; has demonstrated ability to market the Girl Scout value proposition through a variety of communication venues, with particular emphasis on in person communication in one-to-one, small group, and large group settings.
- Marketing Skill - Attracts support for the Girl Scout program, its key messages, and products, by promoting visibility and credibility of Girl Scouts in the community and to girls; identifies, seeks to understand, and influences the local market for Girl Scouting; effectively promotes Girl Scout program and products (for example, creates, plans, and implements sales campaigns).
- Networking - Maintains and fosters contacts inside and/or outside the council to gather information, receive support, and solve problems; actively maintains a presence in Girl Scout activities, professional and community organizations, and in the workplace; builds new relationships and collaborations with community members (for example, vendors and business partners) to help address Girl Scouting goals, promote visibility, and cultivate membership.
- Excellent technical computer skills in Microsoft Office including Word, Excel, Outlook, customer relationship management systems, and social networking.